{"id":612,"date":"2016-01-20T12:19:14","date_gmt":"2016-01-20T12:19:14","guid":{"rendered":"http:\/\/grupoimesapi.es\/?page_id=612"},"modified":"2019-07-05T10:53:24","modified_gmt":"2019-07-05T10:53:24","slug":"servicios-tic","status":"publish","type":"page","link":"https:\/\/www.grupoimesapi.es\/en\/areas-de-negocio\/servicios-tic\/","title":{"rendered":"ICT Services"},"content":{"rendered":"

[vc_row margin_bottom=”32px” anchor=”servicios” css=”.vc_custom_1562323773188{margin-bottom: 32px !important;}”][vc_column][vc_custom_heading text=”ICT Services ” font_container=”tag:h1|text_align:left|color:%2300247c” use_theme_fonts=”yes”]

<\/div>[vc_empty_space height=”16px”][vc_column_text css=”.vc_custom_1562323980538{margin-bottom: 32px !important;}”]Grupo Sermicro<\/em><\/strong> is a reference integrator company specialized in Solutions and Services in the Information and Communication Technologies (ICT) sector. <\/strong>We have wide experience, certified by the trust that our customers have placed in us for more than 30 years.<\/p>\n

The services<\/strong> offered by Grupo Sermicro<\/em> are aimed at providing a comprehensive solution to the needs that arise in the field of Information and Communication Technologies, covering all types of areas, sectors and companies<\/strong> and combining quality with economic competitiveness.<\/p>\n

Our Service Centers are the executing tool for a large number of our activities and provide the necessary support for their execution, standardizing processes, reducing costs and guaranteeing the control and quality<\/strong> that our clients require.[\/vc_column_text][vc_row_inner][vc_column_inner][vc_custom_heading text=”ICT Solutions and Services” font_container=”tag:h2|text_align:left|color:%2300247c” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner]

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Outsourcing and Service Centers<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"We develop technological outsourcing<\/strong> projects that allow our clients to focus on their business strategy, eliminating non-essential activities for their “Core Business”, offering flexible <\/strong>solutions that add greater value.<\/strong><\/p>\n

Our areas of specialization cover from Infrastructure and CPD Outsourcing<\/strong> to Workplace Outsourcing<\/strong> (Monitoring, Administration, SW Distribution, User Support, etc.), with End-to- End<\/strong> solutions, oriented to facilitate response to each and every one of the requirements (technical personnel, processes, tools, etc.).<\/p>\n

We also have specialised Service Centers. The CSR (Remote Service Center),<\/strong> which covers any technological service or infrastructure that can be managed, monitored, operated or administered remotely and the IT Service Desk<\/strong> as a single multi-channel point of contact. Both service centers are redundant, multilingual and with 24×7 coverage<\/strong>.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Outsourcing and Service Centers” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562168808496{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Cloud Systems and Solutions<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"<\/p>\n

We offer a full range of technology services and turnkey systems solutions,<\/strong> relying on the industry’s top leaders to address any IT technology infrastructure need. We have the best specialists to manage the complexity inherent to technology change, from technical <\/strong>consultancy, solution design, planning, testing, implementation and the managed services.<\/p>\n

Our areas of expertise cover both Services<\/strong> (Monitoring, Operation, Administration, Maintenance, Technical Consultancy, etc.) and On-Demand Solutions (Data Center, Virtualization, Back up & Disaster Recovery, Hyper convergence).<\/p>\n

Our Cloud Solutions<\/strong> offer total flexibility<\/strong>, allowing services to be adapted to the specific needs and characteristics of each business, acquiring, when and how it is required<\/strong>, only that technology which<\/strong> is necessary. We offer,<\/strong> among others: Computing, Infrastructure Virtualization, Storage and Database, Platform and API services, PaaS<\/strong>, etc).\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Cloud Systems and Solutions” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562168905419{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Communications<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"We integrate Communications Solutions and Services for optimal use and efficiency<\/strong>, counting on a large, qualified, expert and certified technical team <\/strong>and in partnership with the main manufacturers.<\/p>\n

We design turnkey solutions<\/strong>, achieving maximum optimisation to increase productivity and\/or save costs. Our plans for evolution and transition to digitalization<\/strong> provide the most appropriate solutions for each company, which means savings for our client\u2019s business.<\/strong><\/p>\n

Our areas of expertise range from Infrastructure<\/strong> (Structured Cabling, Optical Fiber, Communications Cabinets, etc.), to WAN LAN Architecture<\/strong> (Routing, Switching, Wireless Environment, etc.).<\/p>\n

In addition, we offer Unified Communications<\/strong> solutions (TDM, VoIP, Contact Center, and Cloud), Collaboration and Mobility<\/strong> Tools, VMS<\/strong> video solutions and Services for Operators<\/strong>, both to<\/strong> your end customer and to<\/strong> your own infrastructure.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

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Software Development<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"<\/p>\n

Grupo Sermicro<\/em><\/strong> has its own company specialized<\/strong> in Software Development, Dim\u00e1tica Software Development<\/em><\/strong>. <\/em><\/p>\n

We offer integral solutions<\/strong> for software development and maintenance in multiplatform environments,<\/strong> as well as multidisciplinary services<\/strong>, adapted to the different business models and customer needs.<\/p>\n

Among others, our specialization areas are Development of web portals<\/strong>, Outsourcing of applications, Mobility, Project Office, Development and Maintenance of Apps, Data Analysis, Quality and Security,<\/strong> etc.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Software Development” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169233616{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Digital Signage<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"We offer a 360\u00ba service<\/strong> thanks to being real integrators<\/strong> with a great capacity and extensive knowledge in all technological areas. We provide a single interlocution<\/strong> that facilitates communication with the client throughout the project. Our strategy is to maximize the solution offered<\/strong>, taking advantage of our capabilities and knowledge in the technological areas.<\/p>\n

Our goal is innovation and continuous improvement<\/strong>, all with the aim of providing our customers with the maximum benefit<\/strong>, both economically and at the level of brand projection and improvement of the customer experience.<\/strong><\/p>\n

Our complete service ranges from Consulting, Supply and Logistics<\/strong> to Installation, Maintenance and Content Management<\/strong>. We also develop customized software. <\/strong><\/p>\n

Additionally we offer “Customer Experience”<\/strong> solutions for Retail: WiFi Tracking, I-beacons, Heat Maps, Audience Measurement, Virtual Try-on Mirror, Queue Control and Management, Musical Thread, Aroma and Screen Interaction. <\/strong>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Digital Signage” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169335497{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Cybersecurity<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"We have a specific business unit that centralizes all our experience,<\/strong> equipped with the best and newest technologies<\/strong> and composed of a highly specialized team<\/strong>. CYSE<\/em> (Cyber Security Services)<\/strong> aims to simplify access to security technologies by offering high added-value solutions and services.<\/p>\n

Our strategy consists of aligning quality with the cost of services, by minimizing client investments<\/strong>, with innovative solutions and services.<\/p>\n

We have an SOC (Security Operations Center)<\/strong> with professionals, processes, infrastructure and technology focused on monitoring and managing threats and vulnerabilities and on knowing the state of security in real time<\/strong>.<\/p>\n

Some of our services include, Managed Security based <\/strong>on an SOC, Monitoring and Visualization, Security in the Cloud. Secure developmen<\/strong>t, protection against Denial-of-Service (DDoS) attack, GDPR and ENS audits, Professional services for companies<\/strong>, etc.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Cybersecurity” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169439408{margin-top: 12px !important;}”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/3″]
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Document Management<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"Our Document Management or ECM solutions allow you to have all the documentation<\/strong> of a company or organization, in an organized and secure<\/strong> way, which facilitates centralized management and means greater productivity,<\/strong> time and cost savings<\/strong> and compliance with all<\/strong> current security and data protection regulations<\/strong>.<\/p>\n

Our agreements with reference companies<\/strong> in document management allow us to approach different types of projects with total flexibility<\/strong>, adapting the solution offered to the specific needs of each client <\/strong>in order to facilitate the execution of the processes linked to document management.<\/p>\n

Among others, we offer solutions for electronic signature, Capture of mobile information, Automation of financial processes, Development of collaboration platforms, Digital preservation, RPA (Automation of manual and repetitive tasks), Communication with clients, Administration and publication of online magazines, Centralized treatment of information<\/strong>, etc.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Document Management” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169566741{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Deployments and ICT Manteinance<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"Our ICT Deployment and Maintenance solutions allow us to maximise the availability of the infrastructures and services<\/strong> that our clients provide to theirs, facilitating any need for installation, renovation and updating of<\/strong> computer or communications equipment<\/strong>. We offer both global and individualized services, <\/strong>always with consistency and total guarantee<\/strong>.<\/p>\n

We carry-out<\/strong> tailor-made solutions<\/strong>, have our own<\/strong> trained and certified technical staff<\/strong>, wide<\/strong> experience in any type of equipment and technology<\/strong> and wide geographical coverage<\/strong>.<\/p>\n

We have an ESC<\/strong> (European Screening Center) with specific laboratories<\/strong> adapted to the<\/strong> different technological environments and with the latest innovations and experienced technical personnel to repair any electronic device.<\/p>\n

We offer,<\/strong> among others: Deployment and\/or Supply of devices (IT and Communications), Warranty Management with manufacturers, HW and SW Maintenance, Inventory Management, Support for Remote and onsite users (Onsite, IMAC), Infrastructure Installations. Multilingual Service Desk 24×7<\/strong>\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Deployments and ICT Manteinance” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169644733{margin-top: 12px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″]
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Digital Transformation<\/h3>\n\t\t\t<\/div>\n\t\t\t
\n\t\t\t\"\"New technologies help us rebuild the processes of companies and bodies<\/strong> to adapt them to the future and achieve the so-called “digital transformation”<\/strong> that every company needs. In Grupo<\/em> Sermicro<\/em>, we provide specialized solutions and value services that, applied to specific projects, companies and bodies<\/strong>, generate the necessary technological innovation and facilitate renovation<\/strong>, competitiveness and improved efficiency in processes.<\/p>\n

Our focus is mainly on: Smart Cities (Smart Energy, Lockers & Governance), IoT Platforms, Electric Mobility (Plug4car Complete Solution), Fleet Geolocation Systems, <\/strong>Electronic Headquarters, Artificial Intelligence.\n\t\t\t<\/div>\n\t<\/div>\n\t<\/div>\n\t

Close<\/div><\/div>\n<\/div>[vc_custom_heading text=”Digital Transformation” font_container=”tag:h3|font_size:22px|text_align:center|color:%2303227c|line_height:30px” use_theme_fonts=”yes” css=”.vc_custom_1562169714342{margin-top: 12px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row margin_bottom=”32″ anchor=”actividades”][vc_column][vc_custom_heading text=”Outstanding Projects” font_container=”tag:h2|text_align:left|color:%2300247c” use_theme_fonts=”yes”]
<\/div>[vc_empty_space][vc_basic_grid post_type=”post” max_items=”-1″ style=”pagination” items_per_page=”3″ arrows_design=”vc_arrow-icon-arrow_04_left” arrows_position=”outside” paging_design=”point_dots” paging_color=”blue” loop=”yes” autoplay=”5000″ item=”5984″ grid_id=”vc_gid:1562323836442-99298707-d900-5″ taxonomies=”8″ paging_animation_in=”slideInRight” paging_animation_out=”slideOutLeft”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row margin_bottom=”32px” anchor=”servicios” css=”.vc_custom_1562323773188{margin-bottom: 32px !important;}”][vc_column][vc_custom_heading text=”ICT Services ” font_container=”tag:h1|text_align:left|color:%2300247c” use_theme_fonts=”yes”][vc_empty_space height=”16px”][vc_column_text css=”.vc_custom_1562323980538{margin-bottom: 32px !important;}”]Grupo Sermicro is a reference integrator company specialized in Solutions and Services in the Information and Communication Technologies (ICT) sector. We have wide experience, certified by the trust that our customers have placed in us for more than 30 years. The…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":11,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"class_list":["post-612","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/pages\/612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":0,"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/pages\/612\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/pages\/11"}],"wp:attachment":[{"href":"https:\/\/www.grupoimesapi.es\/en\/wp-json\/wp\/v2\/media?parent=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}